Frequently Asked Questions

Everything you need to know about your 35mm Co. experience.

What type of film do your cameras use?

All 35mm Co. cameras are designed to be used with standard 35mm film rolls. You can use color, black and white, or specialty film from any major brand.

How long does shipping take?

Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

Do the cameras come with a warranty?

Yes, every camera purchased through our official store includes a 12-month limited warranty that covers manufacturing defects and hardware malfunctions.

What is your return policy?

We offer a 30-day return window for all unused products in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Are the cameras reusable or disposable?

Unlike single-use cameras, our 35mm Co. cameras are fully reusable. Simply reload a new roll of film and replace the AAA battery when needed to keep shooting indefinitely.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.